Offline address book not updating 2016


19-May-2020 20:34

offline address book not updating 2016-74

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When you have Cached Exchange Mode enabled, Outlook by will by default cache the main Global Address List as well.

This is called the Offline Address Book and is being generated on the Exchange server.

Essentially, the issue is the GAL is not updating in Outlook. I looked at the recipient filter of the GAL, it's below for reference: (Alias -ne $null -and (Object Class -eq 'user' -or Object Class -eq 'contact' –or Object Class -eq 'ms Exch System Mailbox' -or Object Class –eq 'ms Exch Dynamic Distribution List' -or Object Class -eq 'group' -or Object Class –eq 'public Folder')) The next thing I'm going to try is creating a new GAL and making it the default, if necessary. That will force Outlook to download a complete GAL. If so, it is probably that the incremental update files haven't updated correctly.

We have another server in the wings waiting to be deployed, but we need to address the problem in the meantime. If it does not, then it is the generation or distribution process that is failing.

Therefore, if you are working in Cached Exchange Mode and if you are working online — that is, your connection status is Connected to Microsoft Exchange — Outlook uses both the offline address book and the GAL to provide a complete listing of user information.

If you are in Cached Exchange Mode and your connection status is Disconnected, Trying to Connect, or Offline, you can see only the information that is in the offline address book.

offline address book not updating 2016-14

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.– The address on the General tab was corrected to match the default email address – [email protected]– The OAB was regenerated, and complete OAB downloaded in the Outlook client. And thus was solved the mystery of the missing recipients.Due to various synching schedules, it can take up to 48 hours before you could actually see a change in Outlook after a modification has been made on the Exchange server or in Active Directory.



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